Privacy Policy

Last updated: 10/07/2025

1. Introduction
Welcome to Avenue Veterinary Supply (the “Website”, “we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using the Website, you accept the practices described in this policy.

2. Information We Collect
We may collect personal information you provide directly, such as when you:

  • create an account or place an order;

  • subscribe to our newsletter;

  • contact us via email or a contact form;

  • connect via social media or provide other correspondence.

Examples of personal information: name, email address, shipping and billing address, phone number, payment information (handled via our payment provider), and any other information you choose to provide.

We may also automatically collect certain information when you visit the Website, such as:

  • browsing activity (pages visited, time spent);

  • device and usage information (IP address, browser type, operating system);

  • cookies and tracking technologies (see Section 7).

3. How We Use Your Information
We use the information we collect for purposes including:

  • to process and fulfill your orders, including billing and shipping;

  • to manage your account and provide customer service;

  • to send you updates, marketing communications and promotional offers (you may opt out);

  • to improve our Website and services;

  • to monitor and analyze usage and trends;

  • to comply with legal obligations.

4. Disclosure of Your Information
We may share your information with third parties if needed for the purposes above, including:

  • service providers (payment processors, shipping companies, email platforms);

  • our affiliates or business partners;

  • in connection with a merger, acquisition, sale of assets or similar business transaction;

  • when required by law or to protect our rights, property or safety of others.

We do not rent or sell your personal information to unaffiliated third parties for their marketing purposes without your explicit consent.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission over the Internet or method of storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, such as:

  • access to the data we hold about you;

  • correction of inaccurate data;

  • deletion of your personal data;

  • restriction or objection to certain processing;

  • data portability.

If you wish to exercise these rights, please contact us (see Section 9).
You may opt out of marketing emails by following the unsubscribe link in the email or contacting us.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity and hold certain information. Cookies help us improve our Website and your experience. You can disable cookies in your browser settings, but this may affect functionality.

8. Children’s Privacy
Our Website is not intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we learn we have collected such information, we’ll take steps to delete it.

9. Contact Information
If you have any questions or concerns about this Privacy Policy, or want to exercise any rights, please contact us at:
AveVet Supply
[Address, if applicable]
Email: [insert email address]
Phone: [insert phone number]

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this policy periodically to stay informed of our practices.

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